Bulk bag delivery information

Key information about delivery

We require 5 working days to process and deliver your order. At the checkout select your chosen date on the calendar. If you wish to have it sooner or for a particular time you can contact us to get this arranged.

Delivery contact

For delivery enquiries please call or email:

bulk bags of compost

Delivery Instructions

Please watch our instructional video for more information on Earth Cycle deliveries.

Delivery instructions and important information

  1.   At checkout, choose your delivery date, which will typically be at least 5 working days after your order.
  2.   Please note that someone must be present to accept the delivery.
  3.   Deliveries are made by a third-party haulier using large tail lift lorries.
  4.   Bulk bags are delivered ‘kerbside’ or onto a driveway only.
  5.   Bulk bags come on pallets and are delivered using a manual pallet truck.
  6.   Ensure you have a flat, hard standing surface on your property for us to deliver onto.
  7.   Our delivery drivers will use their discretion to deliver your bulk bags in line with your instructions, ensuring safe access.

Exceptions to deliveries:

Please contact us before ordering if:

  • Your road has a weight/height limit, double yellow lines, is particularly narrow, or has any obstructions (e.g., large trees, telephone or power lines crossing it).
  • You live on a hill with sloped access roads.
  • You do not have an accessible hardstanding area for us to deliver onto (e.g., no slopes, soil, grass, or gravel).
  • You need a rapid delivery, a weekend delivery, or timed slot delivery.
  • You cannot be present to accept the delivery.

Key Information:

  • The pallet and bag do not need to be returned.
  • In the event that the delivery cannot be made due to an unsafe location for unloading, a re-delivery charge may apply, starting at £85 + VAT.
  • We cannot be responsible for the goods after delivery.
How we deliver your bulk bag

Deliveries nationwide are made by a third part haulier using a Tail-lift and hand manoeuvred pump truck, not by a vehicle With a crane offload.

We can deliver if

  • You have a flat, hardstanding area
  • There are no obstructions
  • Your location has no weight restricted roads leading to it and the delivery location has the space and ability to take the weight of an 18 tonne vehicle
  • There is room on your driveway otherwise delivery will be Kerbside if safe to do so.

We can’t offload if

  • The bag has to go onto gravel, stone, soil or grass
  • The delivery location is on a slope
  • There are obstructions leading up to the delivery address including parked cars, low-hanging branches and Power lines
  • The pallet has to go over a kerb
Do I need to be present?

We recommend that somebody is present when the delivery arrives, however we can still deliver if you are not in. Our drivers are highly skilled and will determine the best place to leave your goods. If you will not be present please specify your delivery instructions at checkout.

Loose products

Our loose products are only delivered within a 50 mile radius from our composting site in Chichester, West Sussex.

This transaction is only available over the phone, so please contact a team member on 01243 781730

Can I select a delivery date & time?

If you would like a timed or weekend delivery we can arrange this for you over the phone.

Our testimonials

At Earth Cycle, we take great pride in our exceptional products and service. But don’t just take our word for it. Here’s what our valued customers have to say about their experiences with us.

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